Airtel has introduced a ‘Call-me-back’ service
Bharti Airtel has introduced a ‘Call-me-back’ service for its prepaid subscribers in
collaboration with leading mobile Value Added Service (VAS) provider mCarbon.
The latest service unveiled by India’s leading telecommunication service provider will
enable prepaid users to send a request to their families or friends to call them back even
when the credit balance is less than 1.
To use this service the user needs to send a toll-free SMS with the word CALL <space>
<Airtel mobile number you want to speak to.> to 121. Thereafter the person you want to
speak to will get an SMS from the number the user saying: “Please call me back. Thank
You.” There is no charge to user for this service, and the call-back by the friend or
family member will be charged as per his current calling plan rate. The customer who is
calling back can be an Airtel prepaid or postpaid user anywhere in the country (including
on roaming).
This service can be availed when the balance in customer’s prepaid account is below Re 1,
and can be used up to 3 times in a day.
Airtel has also launched a new WI-FI hotspot service, WIFI Hangout, for prepaid customers,
through which customers can access the internet from anywhere by activating ‘Airtel Wi-Fi
Zone’ vouchers. WIFI Hangout is charged Rs. 20 for 30 minutes of unlimited usage, Rs, 30 for one hour and Rs. 50 for two hours of unlimited usage.
“Now you can enjoy a broadband internet experience even outside your home. Whether at your favourite café, restaurant or local hangout, Airtel Wi-Fi guarantees a secure and reliable connectivity on your or handheld device,” Airtel website mentioned.
Apart from this Airtel had also come up with an Airtel Data Share Plan. Under this plan the subscriber will have to shell out Rs. 1000 per month and can use 3G data on up to three smart devices. There is a cumulative cap of 5GB, on exhaustion of which the Airtel user can continue to use unlimited data but at the speed of 80KB per second.